Chitral Online

Free Shipping On Order Of 3+ Items
July 12, 2024 8:21 AM
Shop

PRIVACY POLICY

Last Updated: 29/09/2023

At ChitralOnline.com, we value your trust and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and make use of our e-commerce services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect various types of information when you visit ChitralOnline.com, including:

a. Personal Information: This includes information that can identify you personally, such as your name, email address, shipping address, and payment details when you make a purchase.

b. Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and browsing patterns, which help us enhance your user experience and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. Order Processing: To process and fulfill your orders, including verifying payments, shipping products, and providing customer support.

b. Communication: To communicate with you about your orders, updates, promotions, and to respond to your inquiries.

c. Personalization: To customize your shopping experience, recommend products, and display content that matches your interests.

d. Analytics: To analyze website usage patterns, improve our website, and enhance our products and services.

e. Legal Compliance: To comply with legal requirements, such as tax reporting and fraud prevention.

3. Disclosure of Your Information

We may share your personal information in the following circumstances:

a. Service Providers: We may share information with third-party service providers who assist us in processing orders, shipping products, or providing customer support. These providers are required to protect your information.

b. Legal Requirements: We may disclose your information to comply with legal obligations, respond to requests from authorities, or protect our rights, privacy, safety, or property.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Your Choices and Rights

You have the following rights regarding your personal information:

a. Access: You may request access to your personal information held by ChitralOnline.com.

b. Correction: You can update or correct your personal information by logging into your account or contacting us.

c. Deletion: You may request the deletion of your personal information, subject to legal obligations.

d. Marketing Preferences: You can opt-out of marketing communications by following the instructions provided in our emails or contacting us.

5. Security Measures

We implement reasonable security measures to protect your personal information. However, no data transmission over the internet can be guaranteed as completely secure, and we cannot ensure or warrant the security of your information.

6. Children’s Privacy

ChitralOnline.com does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us, and we will take appropriate steps to delete it.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices and services. Any updates will be posted on this page, and the revised policy will be effective when posted.

8. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your personal information, please contact us.

Thank you for trusting ChitralOnline.com. We are committed to protecting your privacy and providing you with an enjoyable and secure shopping experience.